The people behind Serenson's Write Better English have worked with words for years. Here are just some of the nice things people have said about us.
Editing skills
In 1999, we worked with a professional editor and writer, when we edited a major encyclopaedia together. It took three years to finish the book:
- I've known Serenson's co-founder since 1999, when we worked together editing a major reference work. He's a whiz: he's skilled, he's qualified, and he's quick and intuitive. He has a sharp editorial eye and a gift for language.
TB, professional writer, Melbourne, Australia

Plain legal language skills
We established our sister company Research One in 2001 to help lawyers win more case. Before Research One, Serenson's cofounder provided plain language legal advice to the federal government, then worked in academia on a legal encyclopedia for lay readers, and later wrote plain language commentaries for legal expert systems at Softlaw (since acquired by Haley and now Oracle). He has been advocating plain legal language for years:
- "The people behind Serenson's Write Better English are passionate about plain legal language. Their message to lawyers is to eliminate legalese. The message may be confronting to lawyers, who have built up bad writing habits over many years. But I have seen the benefits of Serenson's approach to writing clear English and I am delighted to support them."
Scott Buchanan, Lawyer, Canberra, Australia

Writing skills
It can be dangerous to convert legal language into plain English. You can sometimes lose the meaning of a legal term of art. So, we always take care when giving our writing tips:
- "I've known Serenson's cofounder for more than 20 years. You can trust Serenson's writing tips."
GC, senior solicitor, Sydney, Australia

Teaching skills
At Research One, we've helped all types of people. In 2003, an investment banker thanked us for helping him with his writing:
- "I thank you for the very skilfully prepared draft submission which even I as a layman could understand."
Almost exactly three years later, the same investment banker has become one of Research One's most valued repeat customers. In December 2006, he assessed the lasting impact of some plain English writing tips we gave him:
- "They gave me an education in writing I will not forget. They really are talented people to have transformed my publication into such a profound statement."
Investment banker and economist, USA

Professional writers
We are here to help not only new writers but also professional writers. We are always learning from our peers and we want to reciprocate the favour:
- "No matter how well you write, the professionalism, depth and originality of thought, and presentation of material by Serenson, will improve the work you have done."
Investment banker and economist, USA

Software development skills
In 2001, Research One's plain language enthusiast teamed with an IT specialist. The partnership provided the perfect combination of skills to produce our award-winning plain language software. The software has already created a buzz from the software's beta testers:
- "Their software helped me to cut unneeded words, simplify my language, and make me think about what I was writing, and I am deeply grateful."
Investment banker and economist, USA

Spelling and grammar skills
Only other wordsmiths know the joy of finding a spelling mistake or grammar mistake, even rudimentary ones:
- "Thanks very much for catching ‘principal’ v ‘principle’ … Your editing was a huge help. Thank you, thank you, thank you."
Legal writer, USA
